Seasonal Services



Keeping your containers collectable!

Green bins, blue boxes and garbage containers placed on top of or behind snowbanks, on sidewalks, or buried in the snow pose a safety hazard to pedestrians, vehicles and our collection crews.
 
Containers must be visible, easily accessible, and placed at the end of your driveway. Here are some other reminders to make sure your containers get collected all winter long:
Image of containers at the curb in winter
Note: If you shovel a ledge in the snowbank for your containers, please make sure it's on the road-side, not the sidewalk-side. Collection crews have to have access to containers at the street curb. Thanks!

Tips for a windy day

If not properly prepared, recyclables, garbage and even the containers they are in can blow around and litter our community.

Image of garbage and blue box blowing down the street

Here are some tips to help ensure what you set out is collected:

  • Place paper (newspaper, flyers, magazines, etc.) in a plastic grocery bag and tie the handles of the bag. Place on top of containers to weigh them down. Or if you have lots of bagged paper, place in a separate blue box and place that box on top of your container-filled blue box.
  • Don't overfill your blue box or garbage can.
  • Save lightweight items for the following week's collection.
  •  Write your address on your blue box and garbage can in permanent marker. This makes it easier for them to be returned. If they do go missing, buy replacements at your local hardware store.
  • Crush bottles and cans, and flatten and bundle corrugated cardboard (maximum 75 cm by 75 cm by 20 cm or 30 in. by 30 in. by 8 in.) to make it harder for the wind to pick them up.
  •  Make sure garbage can lids are securely closed.
  • Dont set items to the curb the night before collection if a storm or high winds are expected. Place your items at the curb by 7 a.m. on the day of collection.
  • Reminder that Styrofoam is not collected in the Blue Box program. Packaging Styrofoam (large bulky pieces that protect electronics, for instance) can be dropped off at the Waterloo Waste Management Centre, 925 Erb Street West (Gate 2) Monday to Saturday from 7 a.m. until 6 p.m. Fees will apply.

Thanks for your help! As always, collection crews will do their best to collect items at the curb.

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Christmas tree collection

Our special curbside collection program for Christmas trees has ended. Thanks to all of those who set out their tree for recycling!

If you still have a Christmas tree, here are ways to handle it:

  • Bring it to one of our Regional facilities for treecycling. Regular fees will apply.
  • Set it out for garbage collection by 7 a.m. on your regular collection day.

Please make sure that your tree is properly prepared: remove all decorations and the stand, do not bag, and size no longer than 1.2 m (4 ft).


Below is information which can help identify why your Christmas tree was not collected for recycling, and how you can deal with it.

Here are some common reasons why items are left behind:Here are some ways to deal with the items left behind:
Item is not acceptable in our program, such as artificial Christmas trees.Please consider donating your usable artificial Christmas tree to a local charity or organization.

Otherwise, please place it in the garbage. Or bring it to a Regional facility. Fees will apply.
Christmas tree collection schedule is not in effectChristmas trees will be collected from December 30, 2013 until January 17, 2014. If you still have your tree after collection has ended, please take your unbagged, undecorated Christmas tree to a Regional facility.  
Christmas tree was set out late.Collection begins at 7 a.m. so all items must be set out by then to guarantee collection.
Christmas tree has not been properly prepared, Please remove all decorations, the stand, etc. Do not place in plastic bag. Please cut - maximum length allowed is 1.2 m (4 ft). Each part of the Christmas tree should weigh no more than 23 kg (50 lbs).
Christmas tree has not been set out in a proper location, such as on top of a snowbankPlace your Christmas tree in a spot at the end of your driveway so that it can be easily seen and reached by collection staff. Do not place the tree on top of or behind snowbanks or behind cars parked along the curb.

Image of Yard Waste brochure

Yard waste residential collection program

A separate yard waste collection runs from spring to fall in most areas of the Region. All single family households the Tri-cities and in settlement areas of the Townships who receive weekly blue box and garbage collection also receive bi-weekly yard waste collection.

Yard waste Includes: leaves, plant trimmings, spring yard rakings, grass clippings, weeds, branches, pine cones. Read our Yard Waste Brochure for preparation information. 

The 2014 yard waste collection runs from March 24th until November 28th. Please refer to the schedules below for details:

If you need assistance in knowing when your collection is, or would like to order a Yard Waste sticker please contact our customer service staff at 519-575-4400  or by e-mail at waste@regionofwaterloo.ca .

Live on a Cambridge laneway? Yard waste must be placed beside the public road, not in the laneway, to be collected.

Yard waste may also be dropped off at our transfer stations. Fees will apply.  **NOTE: Tipping fees for residential loads that contain only brush/branches and other tree debris from the December ice storm will be waived from Saturday, April 5 through Saturday, May 3 at Regional transfer stations. Please check with your local municipal office (links provided at the bottom of the page) for clean-up programs or drop-off sites for this type of tree debris, too.**

What happens to it?

Collection issues for yard waste - when items are left behind and how to deal with them:

There are a number of reasons why things are left behind, including by-law requirements and health and safety concerns. Was your yard waste left behind with one of these stickers?

Uncollected Items sticker

TownshipDriversticker.jpg


If so, below is some information which can help identify why items were left behind and how you can deal with them.

Here are some common reasons why items are left behind:
Here are some ways to deal with the items left behind:
Item is not acceptable in our program, such as plastic bags, dog toys, garbage, metal, lumber. These types of items do not compost in our program.Remove unacceptable items and set out your yard waste on your next scheduled collection day. Alternatively, bring yard waste to one of the Regions facilities. Fees will apply.
Item presents a health and safety concern to the driver - such as pet waste, glass. Remove pet waste, wrap it in newspaper or a paper bag, and then set it in your green bin.

Please wrap broken glass in several layers of newspaper and tape it closed and/or in a thick, strong plastic bag, and place in the garbage for next week's garbage collection.
Item was set out late.Collection begins at 7 a.m. so all items must be set out by then to guarantee collection.
Item was set out not according to the schedule, i.e., yard waste collection schedule is not in effect or items were set out on the wrong week. Yard waste collection is seasonal it runs from March to November and is collected every other week during those months. Please check the schedule (see links above) to ensure you set out on the correct week.
Yard waste has not been properly prepared, such as improper container, oversized branches, unbundled branches.Yard waste set out in blue boxes, cardboard boxes, green bins, or plastic bags will not be collected.

Yard waste should be placed in:
kraft paper yard waste bag, or
a garbage can with either a Region Yard Waste sticker or brightly coloured ribbon.

All bundles, bags and containers must weigh less than 23 kgs (50 lbs.)

Branches must be less than must be less than 7.5 cm (3 in.) in diameter, bundled, tied, and under 92 cm (3 ft.) in length. Any tree debris larger than noted above will not be collected and can be brought to a Regional facility. Fees will apply.  **NOTE: Tipping fees for loads that contain only brush/branches and other tree debris from the December ice storm will be waived from Saturday, April 5 through Saturday May 3.
Item is banned - is not allowed due to by-law requirements. Includes stumps, materials considered to be household hazardous waste (compact fluorescent light bulbs, paint, syringes, etc.)Curbside collection trucks are not equipped to handle stumps, tree trunks or other large tree debris. Take this material to a Regional facility. Fees will apply.

Take household hazardous waste to a local business or a Regional facility. Check out the information available on our website.
 
Yard waste has not been set out in a proper location (such as behind parked cars) Place your yard waste in a spot at the end of your driveway so that it can be easily seen and reached by collection staff. Do not place these items on top of or behind snow banks or behind cars parked along the curb.

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Paint reuse program

Are you planning to do some painting? We may have what you need!

Some paint that is dropped off at our Regional Household Hazardous Waste depots is still usable. This paint is then made available to Waterloo Region residents for no charge. Please note that the selection and amount of paint varies and cannot be reserved. First-come, first-served.

Season:Spring until the first snowfall, as supply is available. The beginning and end of this giveaway depends on the weather. Please stay tuned for announcements.

Locations and hours:

  • Waterloo Waste Management Centre, 925 Erb Street West (Gate 2),Monday to Saturday, 7 a.m. to 6 p.m.
  • Cambridge Waste Management Centre, 201 Savage Drive,  Wednesday only, 2 p.m. to 6 p.m.

Notes:

  • Given the colder spring temperatures this year, it is expected that the paint available may be limited until June. 
  • Six items maximum. 

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Compost 

Yard waste that the Region collects along the curb is turned into compost. Compost is an earthy-smelling soil conditioner and can be used for home gardens and lawns. 

Residents of Waterloo Region can pick up compost at no charge while supplies last: 

Season: Spring until the first snowfall, while supply lasts. The beginning and end of this giveaway depends on the weather.


Locations and hours:

  • Waterloo Waste Management Centre, 925 Erb Street  West (Gate 2) -
    compost is currently in the bunker, but may need time to thaw.
  • Cambridge Waste Management Centre, 201 Savage Drive -
    expected to be available in May. Please stay tuned for announcements.

Time: Monday to Saturday, 7 a.m. to 6 p.m.

Please remember to bring your own containers and shovels!

Thank you for diverting yard waste from landfill and helping to make useful compost.

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Wood chips (mulch)

Branches and Christmas trees are chipped up into garden quality wood chips. Residents of Waterloo Region can pick up this mulch at no charge, while supplies last:.

Season: Spring until the first snowfall, while supply lasts. The beginning and end of this giveaway depends on the weather.

Locations and hours:

Waterloo Waste Management Centre, 925 Erb Street West (Gate 2) - wood chips are currently in the bunker, but may need time to thaw

Cambridge Waste Management Centre, 201 Savage Drive - wood chips are expected to be available in May. Please stay tuned for announcements.

Time: Monday to Saturday, 7 a.m. to 6 p.m.

Car, van and trailer loads only.

Please remember to bring your own containers and shovels!

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Blended bicycle reuse program

Dropping off your old, unwanted bicycle at the Waterloo waste management site will help our community in many ways. Through our partners, volunteers work with youth to teach bike repair skills, refurbished bikes are given to persons living with low incomes, and useful material is diverted from our one-and-only landfill.

Acceptable items: Bicycles only. Please, no wheelchairs, exercise bikes or tricycles.
Season: April to October
Where: Waterloo waste management site, 925 Erb Street West (Gate 2)

Time: Monday to Saturday, 7 a.m. to 6 p.m.

Last year, this program diverted over nine metric tonnes of bikes into reuse and away from landfill.

A special thanks to all our past and present partners and sponsors for making this program a success:

  • Recycle Cycles
  • Goodwill Industries
  • Morell Kelly Law firm and the Lidz on Kidz program
  • Alan Homes
  • Heaven's Bicycle Shop
  • Waterloo Catholic District School Board

Refurbished bikes are also available (for a minimal cost) from:

  • Heaven's Bicycle Shop, 725 King Street North Waterloo, 519-807-7002
  • Recycle Cycle, 37 Market Lane, Kitchener,  519-804-2466 Waterloo
  • Catholic District School Board, Bicycle Hotline: 519-578-3660, ext. 2205

Interested in becoming a partner? Or need more information about the Blended Bicycle program? Please contact Shelley Conrad, 519-575-4400 ext. 8413.

Restoring bicycles for our community!

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Building material reuse program - Habitat for Humanity

New and reusable home building materials and working appliances are collected by Habitat for Humanity. Items are either sold at Habitat ReStores or used in building new homes. 

Acceptable items: All items must be in good, usable condition.

Appliances - less than ten years old and in 100 per cent working order
Cabinetry - complete sets, whole pieces, counter tops, bookshelves, wall units
Doors - interior and exterior, with or without frame
Electrical - fixtures, switches, receptacles, breaker panels, lamps, tools
Flooring - min. quantities 4.6 sq m (50 sq. ft.) of hardwood, laminate or ceramic
Hardware - all types used in construction or renovation
Insulation - fiberglass in bags or rigid (no small pieces)
Lumber and trim - minimum 1.8 m (6 ft.) length, no nails
Plumbing - tubs, sinks (white or bone, no cracks/chips), shower stalls, taps
Windows - complete, thermopane only
Wood furniture - no upholstery 

Where:

  1. Habitat ReStore - Waterloo
    120 Northfield Drive East, Waterloo. Tel: 519-747-0664
    Hours:  Monday, Thursday, Friday and Saturday, 8:30 a.m. to 5 p.m.
  2. Habitat ReStore - Cambridge
    150 Holiday Inn Drive, Cambridge. Tel: 519-220-0004
    Hours:  Tuesday to Friday 9 a.m. to 5 p.m., and Saturday 9 a.m. to 3 p.m.
  3. Waterloo waste management site
    925 Erb. Street West (Gate 2), Waterloo. Tel: 519-883-4015
    Season: April to November  Hours: Monday, Thursday to Saturday 8:30 a.m. to 5 p.m.

Salvaging service offered by Habitat: The Habitat for Humanity ReStore provides a convenient, free salvaging service to homeowners wanting to recycle cabinets. Habitat will take a look and assess the cabinets in the home. If the cabinets meet their standards, Habitat will remove and salvage them at no cost! Homeowners may even qualify for a tax receipt from their cabinet donation!

For more information, contact Habitat for Humanity at:
Waterloo: 519-747-0664
Cambridge: 519-220-0004 or visit
Habitat for Humanity Restore Waterloo Region

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Contact(s)

Region of Waterloo General Inquiries

Contact Information for General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
TTY: 519-575-4608

Map this Location.
Email the Region of Waterloo General Inquiries
Link to Region of Waterloo Home Page

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