Emergency Services and Preparedness

The Region of Waterloo has plans and partnerships in place to ensure a coordinated response to emergencies and disasters in the Region.


Planning a response for every type of emergency and disaster

Emergencies, by their nature or size, require a coordinated response by a number of organizations, both public and private, under the direction of elected and senior municipal officials.

The Region's Emergency Management Office (EMO) is responsible for developing, putting in place and maintaining the Regional Emergency Response Plan (ERP). This plan describes how the Region responds to emergencies. The plan describes the roles and responsibilities of the Region and our partners, including fire departments, police, and community agencies.

Please visit www.AlertWR.ca to learn more about the programs, plans, and how to prepare yourself and your family for emergencies or disasters.

Contact Us

Region of Waterloo HQ
150 Frederick St.
Kitchener, Ontario N2G 4J3
Telephone: 519-575-4400
Fax: 519-575-4481

For general inquiries:
Regionalinquiries@regionofwaterloo.ca

Other Main Region Locations

Cambridge Main Office
150 Main St.
Cambridge, ON N1R 6P9

Waterloo Main Office
99 Regina St. S.
Waterloo, ON N2J 4V3